Frequently Asked Questions

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We support ABA therapy providers and multi-specialty therapy organizations.

Our services are designed to help practices manage billing, revenue cycle workflows, eligibility verification, patient statements, collections, and billing audits with greater organization and consistency.

Primarily. While we have specialized experience with ABA billing, we also support OT/ST providers. 

 Our medical billing services may include claim preparation, claim submission, claim scrubbing, modifier and provider detail review, ERA/EOB payment posting, basic rejection correction, denial follow-up, and billing activity summaries. 

Yes. We offer eligibility and benefits verification services to help practices confirm active insurance coverage, review plan benefits, identify patient responsibility, and determine whether prior authorization may be required before services are provided.

This helps practices reduce preventable billing issues and improve financial transparency with patients and families.

 Yes. We can review denied claims, identify the denial reason, determine whether correction or appeal may be appropriate, and assist with corrected claims, reconsiderations, or appeal preparation when applicable. 

No. Providers remain responsible for clinical decisions, diagnoses, treatment plans, documentation, and final coding decisions. We provide billing, documentation review, revenue cycle support, and administrative guidance based on the information available.

 Yes. We can support both one-time projects and ongoing service needs. Some practices need a billing audit or A/R recovery project, while others need recurring billing, eligibility verification, patient statement management, or revenue cycle support.